Collaboration Only Makes Things Better
“When you need to innovate, you need collaboration.” ~ Marissa Mayer Westmoreland, Tennessee, is not where one would expect to find success. On average the unemployment rate of this Middle Tennessee town has trended above the national rate since 1990. Decades of...
Oh Yeah, the Customers
“The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.” ~ Jeff Bezos A friend of mine owns a small business and found herself in the enviable position of having excess liquid capital. Her business was...
Shut Eye
“Proud people breed sad sorrows for themselves.”~ Emily Bronte The brilliantly mad genius of Orson Welles scared the nation into believing martians had invaded the Earth, produced one of the greatest films ever made, and hawked no wine before its time. If War of the...
May the Force Be With You
“Do. Or do not. There is no try.” ~ Yoda The Force was not with George Lucas when he pitched Star Wars to Universal Studios and United Artists. The executives at both studios thought the market wouldn’t support such an expensive science fiction film and politely...
Can I Take a Moment of Your Time?
“Until we can manage time, we can manage nothing else.” ~ Peter Drucker It’s been one of those days … and you know with supernatural precision how many straws are resting on your camel’s back. With equal confidence, you estimate that one more straw will be THE...
Kakeibo
“Time is, time was, but time shall be no more.”~ James Joyce In many Japanese homes, you can find a simple notebook. Likely dog-eared from use, the notebook is always easily accessible, not far from anyone’s reach. Pulling back the note-book’s cover would reveal a...
